Refund & Cancellation Policy
SportStrength Athlete Performance Showcase
1. Participant Cancellations
Registration fees are refundable when a written cancellation request is received at least seven (7) calendar days before the scheduled event date.
Cancellation requests received fewer than seven (7) calendar days before the event are non-refundable, except as expressly provided in the Event Postponement and Event Cancellation sections below.
Failure to attend the event, late arrival, or partial participation does not qualify for a refund.
2. Weather-Related Postponements
The safety of our athletes, families, and staff is a priority. SportStrength reserves the right to postpone or reschedule the Athlete Performance Showcase due to severe weather, lightning, unsafe field conditions, venue restrictions, or other circumstances beyond its reasonable control.
If the event is postponed, registrations will automatically transfer to the rescheduled date.
If a registered participant cannot attend the rescheduled date, the participant may request a full refund within seven (7) calendar days after the new event date is announced.
If the participant does not request a refund within this period, the registration will remain valid for the rescheduled event.
3. Event Cancellation by SportStrength
If SportStrength cancels the event and does not reschedule it, registered participants will receive a full refund of their registration fees.
Refunds will be issued to the original payment method. Processing times may vary depending on the payment provider and financial institution.
4. Registration Transfers
Registration transfers to another eligible athlete may be permitted with prior written approval from SportStrength. Transfers must be requested before the event and are subject to eligibility requirements and available capacity.
5. Circumstances Beyond Our Control
SportStrength will make reasonable efforts to conduct the event as scheduled. If circumstances beyond our reasonable control affect the event, including severe weather, venue unavailability, or safety concerns, SportStrength may modify, postpone, or cancel the event as necessary.
Any applicable refunds or registration transfers will be handled in accordance with the provisions above.
6. Refund Requests and Contact
All cancellation and refund requests must be submitted in writing by emailing mark@sportstrength.com.
Requests must include the registered athlete’s name and the event registration details so that the request can be verified.
By completing registration and payment, the participant or registering parent/guardian acknowledges and agrees to this Refund & Cancellation Policy.
SportStrength reserves the right to update this policy when necessary. The policy applicable to a registration will be the version presented and accepted at the time of purchase, subject to applicable law.
